Introduction

Ruin Holdings (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Ruin Holdings. This Privacy Policy applies to our website, its associated subdomains, and any applications that may be used by or for Ruin Holdings (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Returns & Refunds

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The Information We Collect

We collect and process your personal information to contact you for understanding your requirements and delivering services accordingly. Specifically, we collect your:

  • Contact information: Full name, phone number, and email address.

We may also collect website usage information through cookies, which allows us to gather standard visitor usage data.

How We Use Your Information

We use your information for purposes such as:

  • Contacting you to understand your needs and provide the appropriate services.
  • Verifying your identity for security purposes.
  • Preventing and detecting fraud or other crimes.
  • Conducting market research or customer satisfaction analysis.
  • Maintaining records for audit purposes.
  • Managing any related legal proceedings.

We will use your information only for the purposes for which it was collected and agreed upon, and we may retain information for legal and research purposes as needed.

Disclosure of Information

We may disclose your personal information under these conditions:

  • To our service providers who assist in delivering services to you, with agreements to comply with privacy requirements.
  • When legally obligated or required to protect our rights.

Information Security

We are legally obligated to provide adequate protection for the personal information we hold. Our security measures cover:

  • Physical and computer network security
  • Controlled access to personal information
  • Secure communications
  • Retention and disposal of data

When we contract with third parties, we ensure that they uphold the same level of data protection we adhere to.

Your Rights: Access to Information

You have the right to request a copy of the personal information we hold about you. To do so, contact us at the numbers or addresses provided on our website and specify the information required. We may need a copy of your ID to verify your identity before providing details of your personal information. Please note that access requests may be subject to an allowable fee.

Correction of Your Information

If you need to update, correct, or delete your information, contact us with a copy of your ID for verification. Keeping your information accurate is important to us.

Sale of Business

In the event of a sale, merger, or transfer of Ruin Holdings’ assets, your information may be transferred, provided the third party agrees to adhere to this Privacy Policy.

Governing Law

This Privacy Policy is governed by South African law. By using Ruin Holdings’ services, you consent to the jurisdiction of South Africa’s courts for any disputes arising under this policy.

Cookies

We use cookies to improve functionality on our website. Most web browsers allow you to disable cookies, but this may impact your experience. Disabling cookies does not delete them from your browser; you may need to do this manually.

Changes to Our Privacy Policy

We may periodically update this policy to reflect changes to our Service. Notice will be provided through our Service if substantial updates are made, and continued use of the Service signifies acceptance of those changes.

Contact Us

For questions or concerns about this Privacy Policy, or if you wish to update or delete your personal information, please contact us:

Email: info@ruinholdings.com
Address: 1827 Munyaka, Munyaka Drive, Waterfall Estate, Midrand, Gauteng, 2090, South Africa